Concilium Technologies is expanding the Agilent Technologies' acceSS7 operational support system (OSS) at MTN to cover more of its 2.5G network and parts of its 3G network in a multimillion dollar deal.
Andrew Cole, Concilium Telecoms and Broadcast Division manager, says Concilium received the order for the expansion in January 2006. It is the fourth time MTN has expanded Agilent's acceSS7 system. "acceSS7 OSS gives realtime data monitoring on MTN's signalling links, which are responsible for managing either voice or data calls on MTN's network," says Cole.
While the initial installation of acceSS7 in 2001 gave MTN the ability to monitor its SS7 GSM network and the calls being made on it, the system had been expanded to include monitoring of the 2,5G and 3G networks as well.
Cole says the latest expansion will also provide MTN with three Business Intelligence solutions as well: "The first is an Agilent's OSS Data Mining Toolkit, which is an historical analysis and reporting tool that manipulates calls and transaction detail records to provide a comprehensive and intelligent view of network and service usage. The second is GPRS Session Trace, which provides an intuitive view of a subscriber's GPRS session for proactive and reactive faultfinding. And the last tool is the QoS (quality of service) Manager, which will enable MTN to monitor service performance and availability on its network. The QoS Manager manages a variety of wireless technologies, including GSM, GPRS and IP."
"These tools will give MTN the ability to analyse a whole range of information, and deliver valuable insights into every aspect of network, service and customer activity, providing MTN with proactive management and ensuring customer satisfaction. MTN will then be able to feed this information back to its marketing and strategic planning divisions to evolve its business," says Cole.
"MTN is focused on increasing the quality, capacity and availability of packet data services like EDGE, 3G and HSDPA. The expanded acceSS7 functionality will allow operations and planning personnel to improve service on both network and individual customer levels," adds Ben Wolmarans, senior manager at MTN. The installation is expected to be completed in the third quarter of 2006.
About Concilium Technologies
Concilium Technologies is a wholly owned and empowered South African company. The company is a value added solution provider specialising in the fields of test and measurement, broadcasting, telecommunications and information security. The company provides a complete solution through a combination of an extensive range of solutions from leading suppliers and an ability to deliver effective local value added services around them. Concilium's leaders cut their respective technology teeth with the Hewlett-Packard test and measurement company, which now trades as Agilent Technologies.
Telecommunications
Concilium represents the leaders in telecommunications and IT network performance management products and systems and offers solutions from simple handheld test tools through to OSS service, fraud and revenue assurance systems. Concilium has the people and experience to project manage and support all levels of solutions it supplies to customers.
Test and measurement
Concilium provides a wide range of test and measurement products and systems in sub-Saharan Africa from Agilent Technologies and other leading suppliers. While maintaining local accreditation through SANAS since inception, Concilium also has the only Agilent authorised and accredited calibration and repair centre in Africa and a team of factory-trained experts who offer application support, training and consulting on a wide range of products, technologies and systems.
IT security
Concilium offers a comprehensive range of internationally recognised security and risk assessment services and solutions covering intrusion prevention and detection, vulnerability management, network security control and wireless LAN security, including radio site surveys from leading companies in their respective fields.
For more information contact Andrew Cole, Concilium Technologies, 012 678 9200, [email protected], www.concilium.co.za
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