Extended customer service capability for combustion industry

February 2004 News Security Services & Risk Management

In any business, customer satisfaction can be made or marred by the level of aftersales service provided. This is particularly true in the combustion industry where customers' expectations of service are very high.

To enable The Combustion Group to offer the very best service to its clients, it has recently acquired Elcontrol, well known in the field of servicing burner and associated equipment.

Previously owned and operated by Willie Nel from Sebenza, Johannesburg, Elcontrol has now become the service division of The Combustion Group. As Elcontrol, the company has been providing its combustion clients with efficient, cost effective service for over 8 years. Based in the same premises as The Combustion Group, the synergy and interaction between the two companies has been fostered during that time. Willie Nel will remain as consultant to The Combustion Group, ensuring that his old customers still receive the service levels they deserve.

Heading up the new service division of the Combustion Group is Quentin Korff, recently promoted from the projects team from within the company.

For more information contact Quentin, The Combustion Group, Service Division, 011 452 5060.

Further reading:

Reinstatement opportunity for ECSA registration
News
In 2023 the Engineering Council of South Africa (ECSA) announced a special opportunity for engineers in South Africa to reinstate their registration status if it had been cancelled. This exclusive offer is available until the end of August 2024.

Read more...

---

High-quality sensing and automation equipment
News
The Turck Banner Demo Van is showcasing the company’s latest products and solutions.Turck Banner sells directly to end users and OEMs in a broad range of industries and applications.

Read more...

---

Rewriting the rules of reputation
Technews Publishing Editor's Choice Security Services & Risk Management
Public Relations is more crucial than ever in the generative AI and LLMs age. AI-driven search engines no longer just scan social media or reviews, they prioritise authoritative, editorial content.

Read more...

---

How can South African organisations fast-track their AI initiatives?
AI & Data Analytics Security Services & Risk Management
While the AI market in South Africa is anticipated to grow by nearly 30% annually over the next five years, tapping into the promise and potential of AI is not easy.

Read more...

---

Efficient, future-proof estate security and management
Technews Publishing ElementC Solutions Duxbury Networking Fang Fences & Guards Secutel Technologies OneSpace Technologies DeepAlert SMART Security Solutions Editor's Choice Information Security Security Services & Risk Management Residential Estate (Industry) AI & Data Analytics IoT & Automation
In February this year, SMART Security Solutions travelled to Cape Town to experience the unbelievable experience of a city where potholes are fixed, and traffic lights work; and to host the Cape Town SMART Estate Security Conference 2025.

Read more...

---

SA company uses AI to break the language barrier
News
Helm has a unique approach to AI that allows it to automate customer communication in any of South Africa’s 11 official spoken languages.

Read more...

---

From ground to compound: the journey of crude oil
Wearcheck News
You’re in for a ‘crude awakening’ when you download WearCheck’s latest Technical Bulletin. You will be treated to an in-depth explanation of the processes of producing oil, fuel and other petrochemical wonders that power our modern lifestyle.

Read more...

---

2025 – a year for growth, amid industry challenges
News
Automation is rapidly emerging as a catalyst for industrial transformation, enabling businesses to meet sustainability targets, enhance productivity and drive economic efficiency.

Read more...

---

Come and meet Pepper, the friendly humanoid robot
SAIMC News
Pepper, the friendly humanoid robot, is ready to welcome visitors at the SAIMC/SA Instrumentation & Control stand for an interactive glimpse into the future of robotics.

Read more...

---

SA Instrumentation & Control
Technews Publishing (SA Instrumentation & Control) News
Published by Technews Publishing, SA Instrumentation & Control is South Africa’s premier ABC-audited information source for instrumentation, systems and automation solutions in southern Africa.

Read more...

---