IT in Manufacturing


A guide to tackling your company’s e-waste challenges

March 2024 IT in Manufacturing

In our digital age, electronic devices are pervasive, and businesses cannot function without them. From computers to printers, and mobile phones to tablets, televisions and even refrigerators, electronic components are everywhere. This has created a growing problem. When these devices reach the end of their lifespan, they need to be disposed of correctly, and not simply dumped into an ever-growing electronics graveyard. Responsible electronic waste (e-waste) management is critical, and is fast becoming a global imperative as the world strives to reduce its carbon footprint and emissions. Laws were put into place in South Africa to this effect, but many businesses simply do not know where to start. Partnering with a reputable IT service provider can help businesses develop an appropriate e-waste strategy, and begin to tackle this challenge in order to become more responsible and sustainable in the long term.


Raeford Liebenberg, manager at Silver Moon IT, a Galix company.

e-waste is everywhere

The term ‘e-waste’ typically brings to mind computers and phones that are broken or have reached the end of their usable lifespan. The reality is that it encompasses a whole lot more, and the South African Department of Toxic Substances Control includes televisions, monitors, smart displays, tablets, laptops, printers, radios and more. Other devices like toner cartridges, LED lighting tubes and globes, set-top boxes, CD and DVD players, gaming consoles, and newer appliances such as refrigerators and washing machines that have computer chips inside them are also all forms of e-waste.

They cannot simply be disposed of in the regular company rubbish, and many countries, South Africa included, have laws regarding the disposal and recycling of electronic waste. They also often contain hazardous materials, including heavy metals like lead, mercury and cadmium, which can leach into soil and water and contaminate the environment. In addition, many electronic devices contain sensitive or personal information, and improper disposal can lead to data breaches, identity theft and privacy violations, and also compliance challenges relating to data privacy legislation such as the Protection of Personal Information Act (PoPIA).

Acting responsibly

Aside from compliance, proper disposal and recycling of e-waste is an important step in improving sustainability. Electronic devices contain valuable materials like gold, silver, copper, and rare earth metals, which can be recovered. This reduces the need for new mining and extraction. The manufacture of electronics requires a significant amount of energy, and proper recycling and refurbishment can save energy compared to producing new items, reducing overall emissions. In addition, e-waste management supports a growing industry in recycling and refurbishing electronics, creating jobs and economic opportunities.

In South Africa, very few companies actively practice responsible e-waste recycling, leaving a significant environmental and ethical challenge unaddressed. When a company needs to retire electronic equipment, it is crucial to take proactive steps toward responsible disposal. This may include recycling, refurbishing and selling, or donating it to a school or other organisation that may be able to use it. While some retail chains provide e-waste containers, this is aimed more at consumers and small businesses. Most organisations need a more comprehensive approach and would benefit from using a specialist company that ensures data deletion and appropriate disposal of items.

Three steps on the road to sustainability

Having an e-waste strategy needs to become part and parcel of sustainability and emission reduction targets, but knowing where to start can be a challenge. The first step is to have defined policies and procedures for e-waste management, including an agreed lifecycle for all devices and what happens at the end of life. For example, after six years a laptop must be sent for data deletion and then donated to a local school, or if the device is no longer functional, it should be responsibly recycled. This needs to be taken into account by both procurement and IT, fully documented, and agreed upon by all relevant parties.

Businesses also need to have a recycling process in place, and not just for IT waste. A holistic waste management and recycling strategy is essential, and should incorporate e-waste, paper, plastics, lighting and more. The key is to look at the sustainability footprint. The environmental aspect has to be included in policies and procedures, and awareness needs to be created throughout the organisation.

The next step is to engage with a reputable e-waste disposal organisation that will deal with e-waste in line with defined policies and procedures, and will do so responsibly, issuing certificates to confirm procedure has been followed. This is particularly important for IT elements, where the serial number is typically tied to the purchaser, and once it has been recycled or refurbished, this must be changed. In addition, it is important to consider that when you dispose of an item such as a printer, you should also dispose of related consumables if they will no longer be useful.

Finally, companies need to understand the consequences if devices are not recycled, including how this will impact sustainability, carbon emissions and the environment. Not only is it important for compliance and protecting personal information, but it is rapidly becoming imperative for conserving the planet. It is everyone’s responsibility to prevent toxic and hazardous chemicals from affecting the earth. The right IT partner can help you develop an appropriate and granular waste management strategy, find a reputable disposal and recycling company, or help repurpose devices by making sure they are delivered to the most appropriate recipient.




Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Buildings in Africa’s urban evolution
Schneider Electric South Africa IT in Manufacturing
Africa is now an urban continent. How does the continent mobilise to accommodate urban dwellers and maintain and implement critical infrastructure that allows for this expansion? Building management systems provide a tangible solution to optimise resource use, lower operations costs and ultimately contribute to a growing continent that also employs green practices.

Read more...
Black Rock Mining centralises mining operations with AVEVA
IT in Manufacturing
Black Rock Mine Operations replaced and upgraded its existing infrastructure, and installed additional capacity to expand production from 3 to 4,6 million tons in three years. The new system is powered by a suite of AVEVA solutions.

Read more...
The strategic role of technology in today’s economy
IT in Manufacturing
In an era of economic uncertainty and persistent market volatility, businesses are under immense pressure to manage costs while maintaining operational effectiveness. The role of chief information officers and chief technology officers has never been more critical, as they are tasked with leveraging technology not just as a tool for efficiency but as a strategic asset in navigating these turbulent times.

Read more...
Minutes to meltdown: surviving a cyber attack
IT in Manufacturing
Commvault recently hosted its Minutes to Meltdown event. Led by the company’s security experts, this was an interactive and detailed ransomware attack simulation designed to help companies understand how to respond in the event of a cyber attack.

Read more...
Siemens elevates automotive and aerospace simulation
Siemens South Africa IT in Manufacturing
Siemens Digital Industries Software has announced the latest update to its Simcenter portfolio, delivering advancements in aerostructure analysis, electric motor design, gear optimisation and smart virtual sensing. These enhancements are designed to streamline workflows, accelerate certification and provide deeper insights into system performance.

Read more...
Automation in 2025: Navigating manufacturing innovation without the risk
IT in Manufacturing
During 2025, a wave of innovative technologies is expected to disrupt and change the way IT is applied to automation systems. The challenge lies in balancing the reliability of proven techniques with the potential of new technologies, all while minimising and controlling risk. This article explores ways to approach the latest information technologies effectively in a manufacturing context.

Read more...
South Africa’s AI revolution is here – but are we secure?
IT in Manufacturing
South African businesses are sprinting to embrace generative AI, lured by its potential to drive efficiency, productivity and innovation. But here’s the stark reality: without a rock-solid cybersecurity foundation, AI will become a Trojan horse, opening the floodgates to sophisticated cyber threats.

Read more...
Shaping data resilience strategies with AI and hybrid cloud solutions
IT in Manufacturing
In today’s rapidly evolving digital landscape, organisations are under growing pressure to secure their operations against increasingly sophisticated cyberthreats, including those that leverage AI to enhance the success rate of attacks. In this landscape, it has become essential to ‘fight fire with fire’ – harnessing AI as a means to counter these threats.

Read more...
Cloud or on-prem? Decoding the choices for South African enterprises
IT in Manufacturing
The debate between on-premise and cloud computing architectures remains a prominent topic among businesses, particularly in South Africa.

Read more...
Advancements in wire rope testing
IT in Manufacturing
Being able to get instant, real-time and portable detection of wire rope flaws can make a significant difference for operational teams. There have been a number of significant technological advancements and tools entering the market that help wire rope operators detect and resolve problems faster.

Read more...